Testimonials

Phil, just to say that my husband and I are very pleased with the work carried out by Steve & Luke. They have been exemplary workers and have done a great job. Isabel.

I would not hesitate to recommend Falcon Pools. They have a very professional, friendly team who all have such a positive ‘can do’ attitude. They were a pleasure to work with.

Excellent service from Falcon! I needed a renovation as the pool that my developers built was done to a low standard and falling apart. I contacted Falcon Pools and Terry, Steve and the team took over and rebuilt it from the ground up at an exceptionally high standard! Very highly recommended, in particular Eddy and Fluff who are perfectionists and have build me an amazing pool!!

Fantastic service from start to finish. Many thanks to Terry and Steve Woodhams – highly responsive and professional from our first enquiry to the final installation and even years afterwards: a pleasure to work with them. Everything they installed was of the highest quality. Now we are in our 3rd year after installation, and continue to be delighted. Indeed owners of other pools admire the quality of ours! Great service Falcon Pools – would not hesitate to recommend you!

Perfection! Absolute experts. Highly recommended. We just had a 12m x 6m outdoor pool designed and constructed by Falcon Pools. Tiled with electric pool cover, UV cleaning system and swim jet. Our experience with the company and with every member of the team has been wonderful – they are truly experts in their field and more than that, absolutely charming people.
We had a high water table, a slope and running sand (ie: difficult conditions) – I’m not sure any other pool company could have coped. Falcon has decades of experience, across all types of conditions – so they overcame every challenge and delivered an absolutely stunning end-product. Falcon offers an ongoing pool maintenance service if you wish, we signed up, and enjoy having a weekly check-up and clean – it’s not necessary though and you can always DIY if you wish. It’s all so easy and pleasurable dealing with this company – exactly what you want when making an expensive purchase! They are very booked-up, so get in quickly with your enquiry and don’t jump-in with another provider until you’ve at least met with Falcon and seen one of their pools. You’re welcome to view ours if you like!

Thanks to all at Falcon Pools, we are delighted with our new pool and had the perfect first weekend for it. Much appreciated.

Again many thanks.

I just wanted to say a big thank you for finding someone to sort out the leak in our pool so quickly and effectively. I was delighted to discover the only problem was with the valve on the filter, and for it to be fixed a day later! Thanks again!

We have used Falcon Pools over a long period of time. Every member of staff has been reliable, hard working and very professional. They put our needs first every time and as a school this is very important. I would have no hesitation in recommending Falcon Pools to look after your pool.

I was massively impressed by the way your team went about the pool at Simor House. Having been around in the business for 40 years, I’ve seen a lot of good and bad – and Falcon Pools on this project were right up there. All the essentials; organisation, quality, communication. A pleasure to work with you.

– Les & Selina

Thank you for all your help and service, over the past 24 years and I hope we will be able to use you again when we purchase our new home.

Thank you so so much for all your help over the last couple of days. You have all been absolute stars and I couldn’t have done it without you.

We have had a great relationship with Falcon Pools over the last 20 odd years (God, I feel so old) and I am just sad it is all over. Give Andy a big hug from me and I shall miss hearing about how his family are doing. Can you please thank Phil and the others for all their help, too.

A big, big thank you for all your help throughout the whole extended process of refurbishing our pool. Apologies for dragging my heels but I am SO pleased with the end product. My first swim was wonderful – the ease of using the cover, the colour of the tiles, the freshness of the water, I was in seventh heaven!

I would like to think I can be like the 90-year-old, who Keven was telling me about yesterday, and will swim all year round in an unheated pool but that ain’t going to happen. I will be turning up the heat a notch this morning as 78 degrees was a tad bracing. Thank you all again, especially to Kevin for remaining so patient throughout!

Thank you very much for taking care of the pool repair while we were away on holiday. My heart sank when I discovered on the day we were leaving that there was a leak somewhere. I was particularly worried about turning off the plant as it was still very cold when we left. It was very reassuring when I spoke to you, when I arrived in Argentina, to be told you would take care of it. As you gathered, we were really in the wilds – no text or phone and very limited emails. So knowing you would look after it all was a big relief. The pool is now refilled and it is all fine.

Many thanks again.

I would like to take this opportunity to thank you for the excellent pool service maintenance that you have provided over the last eight years and will highly recommend you to the new owners of the property.

Just wanted to compliment Phil and to pass thanks on to your team at Falcon Pools who have been very professional and very tidy!

I would like to take this opportunity to extend a big thank to everyone at Falcon Pools for the wonderful service that has been provided over almost 20 years in maintaining our pool. Thank you for all the kind assistance that has always been given to me over the years when dealing with any matter relating to our pool. It has been greatly appreciated.

I shall miss you all.

Would you please pass on my very grateful thanks to Phil and the team for pulling out the stops in regards to trying to repair the pool cover/motor that had packed up at our home.  From day one Falcon has provided an outstanding personal service, which is very much appreciated.

Thank you all for your hard work getting our pool up and running again with the replacement slats, sorting out the motor and steam room. Many thanks to Sue and Paul for all of the great service they give us.

We would like to say a huge thank-you to the team at Falcon Pools namely Elliot, Derek, Phil, Peter, Martin, Darren and Ian for the brilliant job on the refurbishment of our indoor pool here in Woodham. What seemed an overwhelming job with new liner, floor, ceilings, humidifier and boiler updating was made very interesting and exciting by the team. Ian your advice and patience with us were both very helpful and supportive from start to finish. The pool looks brand new and we have been in it none stop. So thank you all once again for a very professional job.

Just wanted to let you know that all the guys that have attended to our school pool have been brilliant, very polite and most helpful, a true credit to your company.